Privacy Policy

1. Introduction

Navire ("we", "us", "our") operates yacht charter services from Ao Po Grand Marina, Pa Klok, Thalang, Phuket 83110, Thailand. This Privacy Policy explains how we collect, use, store, and protect personal information provided to us when you make an enquiry, book a charter, or visit our website at navirex.live.

We are committed to handling your information with care and in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. For questions or requests relating to this policy, contact us at [email protected].

2. Information We Collect

We collect personal information when you:

• Submit an enquiry or booking request through our website contact form
• Contact us by phone or email
• Visit our website (technical/usage data collected automatically)

The personal data we may collect includes:

• Full name
• Email address
• Phone number (optional)
• Message content and enquiry details
• Technical data: IP address, browser type, pages visited, visit time (via analytics cookies, where consented)

3. Legal Basis for Processing

• Consent — When you submit a contact form or accept optional cookies, you consent to the relevant processing.
• Contractual necessity — When arranging and confirming a charter booking, processing your contact information is necessary to fulfil the service.
• Legitimate interest — We may use your details to respond to your enquiry and to maintain records of completed charters. We balance this against your rights and privacy.

4. How We Use Your Information

• To respond to enquiries and communicate about charter bookings
• To confirm, manage, and deliver charter services
• To send information relevant to your booking (pre-departure notes, itinerary updates)
• To understand how our website is used, for the purpose of improvement (analytics, where consented)
• To comply with applicable legal obligations

We do not use your personal data for automated decision-making or profiling. We do not sell your data to third parties.

5. Data Sharing

We do not share your personal information with third parties for marketing or commercial purposes. In limited circumstances, we may share data with:

• Service providers who assist with website hosting and analytics — only under data processing agreements
• Regulatory authorities, if legally required
• Marine authorities, if required for charter registration or port clearance on multi-day voyages

6. Data Retention

Enquiry data is retained for up to 24 months following your last contact. Booking records are retained for a period consistent with Thai tax and commercial record-keeping requirements (typically 5 years). Analytics data is retained in accordance with the settings of the respective analytics service.

7. Data Security

We apply reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss. These include encrypted data transmission (HTTPS), access controls limiting who can view enquiry data, and regular review of our data handling practices.

8. Cookies

Our website uses cookies to function correctly and, where you consent, to collect analytics data. For full details, see our Cookie Policy.

9. Your Rights

Under the Thai PDPA and other applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent at any time, where processing is based on consent
• Object to processing based on legitimate interest
• Request restriction of processing
• Lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, contact us at [email protected]. We aim to respond within 30 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Children

Our website is not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, contact us at [email protected] and we will take appropriate steps.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact